Privacy Policy

1. Introduction

InfluBase ("we", "our", or "the platform") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using InfluBase, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, social media profile links, and payment details provided during registration or campaign creation.
• Profile Data: Information you add to your brand or influencer profile, including profile pictures, bio, niche categories, and audience demographics.
• Usage Data: Pages visited, features used, time spent on the platform, IP address, browser type, device information, and referring URLs.
• Transaction Data: Campaign payment amounts, commission details, escrow records, and payout history.
• Communications: Messages exchanged between brands and influencers through our platform, and any correspondence with our support team.

3. Use of Cookies

InfluBase uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use them to:

• Keep you signed in and remember your preferences.
• Understand how you interact with our platform to improve functionality.
• Deliver relevant content and features.
• Analyse traffic and usage patterns for performance optimization.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.

4. How We Use Your Information

• To create and manage your account on the platform.
• To facilitate campaign creation, influencer matching, and collaboration workflows.
• To process payments, hold funds in escrow, and release payouts securely.
• To communicate with you regarding your account, campaigns, or support requests.
• To improve our platform, develop new features, and enhance user experience.
• To comply with legal obligations and enforce our Terms & Conditions.

5. Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your data in the following circumstances:

• With Other Users: Brands can view influencer profile data and vice versa when participating in campaigns.
• Payment Processors: We share necessary transaction details with our payment gateway partners (e.g., Cashfree, Razorpay) to process payments.
• Legal Compliance: We may disclose data if required by law, regulation, or legal process.
• Service Providers: Trusted third-party vendors who assist us in operating the platform (hosting, analytics, email) under strict data protection agreements.

6. Data Protection & Security

We implement industry-standard security measures to protect your data, including encryption of data in transit (SSL/TLS), secure storage of payment information, access controls, and regular security audits. While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, or enforce agreements.

8. Your Rights

You have the right to:

• Access, update, or correct your personal information through your account settings.
• Request deletion of your account and associated data.
• Opt out of promotional communications at any time.
• Withdraw consent where processing is based on consent.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: privacy@influbase.com